Returns

1. Document the Damage

Take clear photos of the damaged product and packaging as soon as it arrives. This evidence is required for all damage claims.

2. Contact Us

Email xtremeaminos@proton.me with your order number and photos of the damage. We’ll respond within 24 hours.

3. Get Your Replacement

Once we verify the damage, we’ll ship a one-time replacement at no cost to you. All claims are subject to review.

ELIGIBLE FOR RETURN:

• Products damaged during shipping (with photo evidence), reported within 14 days of delivery
• Defective products that don’t meet purity standards
• Incorrect items received

NOT ELIGIBLE FOR RETURN:

• Anything reported more than 14 days after delivery
• Reconstituted products
• Damage claims without photo evidence
• Products improperly stored after delivery
• Products without proof of purchase